APP GROUP INC. and APP GROUP (CANADA) INC. (“APP GROUP”, ‘we’, ‘our’, ‘us’) doing business under the “SOÏA & KYO” brand value its customers (‘you’, ‘your’) and respect their privacy rights.
We reserve the rights to use this information at our discretion, mainly for internal purposes such as tracking an order, analyzing your preferences, noting trends and statistics. For instance, we may hold your information for the following purposes:
- To maintain internal accounting and administration;
- To respond to personal inquiries;
- To enhance customer service, product options and to improve product performance;
- To inform you of promotions, competition entry forms, redemption vouchers and special offers where you voluntary supplied your personal details;
- To administer sales records;
- To analyze our Website usage.
For delivery purposes, we disclose your address to FedEx, UPS and other carriers.
For sales tax compliance purposes (GST, QST, TVA, ... ), we reserve the right to disclose your information to a third party.
We may also use this information to contact you to discuss further interest in APP GROUP, the services we provide and to send information regarding our products, promotions and events.
As a matter of policy, we never rent or sell any information about you to a third party.
We may disclose some of your information to advertisers for marketing and promotional purposes, but none of which that could be used to identity you personally. Your name, email address, telephone number, and address are never disclosed to advertisers.
In common with many websites, our server may attach a cookie to your hard drive to analyze your activities on our Websites and to remember you when you visit our Website again. The cookies will identify your computer to our servers when you visit our Websites.
Where there is a legal obligation to do so or when it is necessary to protect the property, interests and rights of APP GROUP, we may disclose your information to any relevant regulatory body.
Our Websites’ content is directed for use by adults. We do not knowingly collect any personal information from children under the age of 16.
We want to communicate with you only if you wish to hear from us. You may sign up for our newsletters, but may opt-out at any given time, simply by clicking on the “unsubscribe” hyperlink contained at the bottom of our promotional emails. You may also opt-out by sending us an e-mail at email@example.com or by calling us at + (514)388-5287/ 1-866-973-5287. Please be sure to provide us with your full name and email address. It may take up to two weeks to process your request, during which period, you may continue to receive communications from us.
Last update: July 19, 2011.