The Customer Service department is open Monday through Friday from 8:00AM to 10:00PM (EST). Saturday and Sunday 10:00AM to 6:00PM (EST).
To reach a Customer Service Representative, please use one of the following channels:

PHONE:

1-855-588-5287(Toll free)

MAIL:

SOIA & KYO Online Store - Customer Service
600, Chabanel St. West
Montreal (Quebec), H2N 2K6
Canada