PLEASE NOTE: Processing time will be elevated November 21st 2017 until November 28th 2017 inclusive. Neither will we take cancellation requests during this period.
PLEASE NOTE: Express Shipping is not available during the period from November 21st 2017 until November 28th 2017 inclusive.
Orders placed weekdays Monday-Friday by 3:00 pm (EST) are processed within 24hrs (excluding holiday periods). Please note that we do not ship to PO boxes or freight forwarding companies (containers).
All orders are shipped via Federal Express (FedEx), on business days generally between 9:00 am and 5:00 pm (weekends and holidays are excluded), in corrugated boxes. Orders placed on National holidays will be processed the following business day. Shipments are fully traceable on our website and directly at www.fedex.com.
The date you receive your order will vary depending on the shipping method that you have selected at the time of the purchase. Please allow additional 2-3 business days for deliveries to rural areas.
FedEx requires an adult signature from a recipient, located at the actual given shipping address, at the time of delivery. If the delivery cannot be completed and the package is returned to us, the recipient will incur an additional $15 re-stocking fee that will be deducted from their total monetary refund amount. Please note that we do not re-route any packages.
At this time, we do not ship outside Canada and the continental U.S.A. Therefore, we do not ship to American Samoa, Puerto Rico, Guam, Hawaii, or Alaska.
The following shipping methods are currently available:
|SHIPPING METHOD||COST||DELIVERY TIME|
|GROUND||$0||5-8 business days*|
|EXPRESS SAVER||$24.95||2-3 business days*|
*Except remote areas. Delivery time does not include order processing.