ADELAIDE by SOIA & KYO is built for warmth without compromise. Made from a water-resistant shell and filled with 700+ fill power RDS-certified down, it’s rated for -25 °C and designed to keep you cozy in cold weather. Features like the oversized hood, storm cuffs, and detachable puffer belt add comfort and structure, while the asymmetric closure lends a modern edge.
Slim fit
Large hood with hidden button closure at hood opening
Please try items in the comfort of your own home. For up to 14 days from the shipping date, if you don’t like them, or they don’t fit, just follow the steps below. Make sure the merchandise you return is in its original condition, tags included, otherwise we will be unable to accept your return.
*This does not apply to FINAL SALE items on the website. FINAL SALE items are not eligible for return, refund or exchange.*
Sale items purchased online cannot be returned in stores. All items 30% off or more and all special styles are FINAL SALE.
REQUEST A RETURN ONLINE
1) Fill out the form below using your order number and the email address associated with it.
2) Click on "Start a Return" button and complete the provided steps. An email will be sent to you with a pre-paid return label once your return is approved. This can take up to 72 business hours.
3) Print (2) copies of the label, attach one outside the box and include one inside the box.
4) Within 2 business days, drop off your package at your local FedEx ground drop-off center or call FedEx at 1-800-463-3339 to arrange a pick-up.
If you drop off your package at a post office or FedEx ship center, please keep the drop off receipt as proof in case the package doesn't reach our warehouse.
Refunds are processed as fast as possible following the receipt of your package at our distribution center. Please allow 3-5 business days after the refund is issued for it to appear on your issuing bank statement.
ADELAIDE by SOIA & KYO is built for warmth without compromise. Made from a water-resistant shell and filled with 700+ fill power RDS-certified down, it’s rated for -25 °C and designed to keep you cozy in cold weather. Features like the oversized hood, storm cuffs, and detachable puffer belt add comfort and structure, while the asymmetric closure lends a modern edge.
Slim fit
Large hood with hidden button closure at hood opening
Please try items in the comfort of your own home. For up to 14 days from the shipping date, if you don’t like them, or they don’t fit, just follow the steps below. Make sure the merchandise you return is in its original condition, tags included, otherwise we will be unable to accept your return.
*This does not apply to FINAL SALE items on the website. FINAL SALE items are not eligible for return, refund or exchange.*
Sale items purchased online cannot be returned in stores. All items 30% off or more and all special styles are FINAL SALE.
REQUEST A RETURN ONLINE
1) Fill out the form below using your order number and the email address associated with it.
2) Click on "Start a Return" button and complete the provided steps. An email will be sent to you with a pre-paid return label once your return is approved. This can take up to 72 business hours.
3) Print (2) copies of the label, attach one outside the box and include one inside the box.
4) Within 2 business days, drop off your package at your local FedEx ground drop-off center or call FedEx at 1-800-463-3339 to arrange a pick-up.
If you drop off your package at a post office or FedEx ship center, please keep the drop off receipt as proof in case the package doesn't reach our warehouse.
Refunds are processed as fast as possible following the receipt of your package at our distribution center. Please allow 3-5 business days after the refund is issued for it to appear on your issuing bank statement.
size guide
size guide
Free shipping
Free shipping and returns - customs and duties taxes included
Customer service
We are available to answer your questions at 1-855-588-5287.
Secure payment
Your payment information is processed securely.
WARRANTY
We offer a two years warranty against defects in materials and workmanship.
