The Customer Service department is open 7 days a week including Holidays from 8:00AM to midnight (EST).
To reach a Customer Service Representative, please use one of the following channels:

PHONE:

1-855-588-5287(Toll free)

MAIL:

SOIA & KYO Online Store - Customer Service
600, Chabanel St. West
Montreal (Quebec), H2N 2K6
Canada